At the heart of digital, it is people and how to build a customer-centric organization.
Digital makes a significant impact on every aspect of the business from people, process to technology, both horizontally and vertically. Digital becomes the very fabric of high performing business, being outside-in and customer-centric is the new mantra for forward-looking and high mature digital organizations today. At the heart of digital, it is people and how to build a customer-centric organization. But how to take a structural approach for digital transformation?
Digital makes a significant impact on every aspect of the business from people, process to technology, both horizontally and vertically. Digital becomes the very fabric of high performing business, being outside-in and customer-centric is the new mantra for forward-looking and high mature digital organizations today. At the heart of digital, it is people and how to build a customer-centric organization. But how to take a structural approach for digital transformation? The Multidimensional Digital Fit
- The New Book “Digital Fit - Manifest Future of Business with Multidimensional Fit” Chapter 1 Introduction: The Characteristics of Digital Fit? Digital organizations are increasingly exhibiting digital characteristics in various shades and intensity. They are hyperconnected and over-complex, with well-mixed physical workplace and virtual team setting. Like people, every organization has its own personality and digital fit characteristics, how do you define organizational fit, in order to build innovative and high-performing teams and transform the whole organization into the digital master
- The New Book “Digital Fit: Manifest Future of Business with Multidimensional Fit” Chapter 2 Introduction: Organizational Structure Fit? Digital transformation represents the next stage of business maturity which will improve how the enterprise works and interacts with its ecosystem, with people at the center of its focus. From an organizational structure perspective, what is it comprised of, and what is the future of the organizational structure? In fact, tuning the organizational design and structure to achieve the high level of autonomy is the symbol of the digital maturity.
- The New Book “Digital Fit: Manifest Future of Business with Multidimensional Fit” Chapter 3 Introduction: Change Fit Closer to reality is that change is continuously happening in the dynamic environment of a company. Change is inevitable, and the speed of change is accelerating. The desires of stakeholders, clients, and employees are evolving naturally. However, changeability and resourcefulness - the response to change are woefully underrated by many businesses as keys to success. How do you assess an organization that is ready for change? How can you engage with today’s management and make them change themselves into the role needed today for modern Change Management? What is needed to be done in order to execute a successful change? And what are the further aspects of managing change successfully?
- The New Book “Digital Fit: Manifest Future of Business with Multidimensional FIt” Chapter IV Introduction: Knowledge Fit: Knowledge is power, it couldn’t be truer in the digital era. On one hand, the fresh knowledge can be captured from the abundance of information, on the other hand, it doesn’t take long for the knowledge to become a commodity and even outdated soon. Thus the only sustainable competitive advantage is the people's learning agility and how quickly they can keep updating knowledge to capture insight through it, and how well businesses can adapt to changes via managing their information and knowledge effectively.
The New Book “Digital Fit: Manifest Future of Business with Multidimensional Fit” Chapter 5 Introduction: Talent Fit? “Hiring the right person with the right capability for the right position at the right time,” is the mantra of many forward-thinking organizations. The question is how would you define the right people and what does the "Digital Fit" mean. The goal is to find the right people who not only fulfills the required needs of the work at the moment but also has the potential to lead organizations to the next level, and accelerate digital transformation.
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